> For the complete documentation index, see [llms.txt](https://docs.digitalapi.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.digitalapi.ai/api-gateway/reference/faqs.md).

# FAQs

#### Why does the Plugin Catalog have 105 plugins but no ‘Add’ button?

The catalogue is browse-only: it lists every plugin AILIX ships. You attach a plugin from the catalogue onto a service, route, or consumer; the attachment lives on the receiving object. See [Attaching a plugin](/api-gateway/api-gateway/browsing-the-plugin-catalogue.md#attach-a-plugin-from-the-catalogue-onto-a-service-route-or-consumer).

#### Where do I find one consolidated analytics dashboard?

Observability is split into three purpose-built surfaces rather than one combined dashboard. Use **Custom Widgets** to build the metric tiles you watch every day, **Custom Reports** for saved filtered tabular views, and **Request Traces** to drill into the timing of an individual request.

#### What's the difference between a Developer, a User, and an App?

Three distinct objects:

* **User.** A portal account, used by your operators (you).
* **Developer.** An external party that consumes your APIs. Created in the portal but does not authenticate against it.
* **App.** A registered application owned by a developer. Carries the client-ID and client-secret that AILIX validates at the gateway.

#### Where do API consumers sign in to read documentation?

Not in the Helix Portal. There is a separate consumer-facing developer surface (read-only documentation, no login). You hand the developer credentials out-of-band and point them at the consumer-facing URL. The consumer surface is configured separately and is out of scope for this guide.

#### Can I run AILIX on-premises?

Yes. AILIX is delivered as SaaS, in your private cloud, and as a fully on-premises deployment. The portal is identical across all three; the difference is which networks the gateway can reach. Installation is out of scope for this guide.

#### Where does AILIX log changes?

Every write through the portal is recorded in the AILIX audit log. The audit log is reachable through your AILIX administrator's runbook; it captures actor, action, resource, and timestamp.


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